The fast-paced hospitality industry is forever evolving and with that, the digital transformation of businesses is paramount when it comes to consistently achieving high levels of both financial and operational performance.
In order to accomplish this process of digital transformation, businesses are adopting new technologies in order to overcome challenges including:
These new technologies (referred to as Smart Apps) look to play a pivotal role in the IT infrastructure for businesses within the hospitality industry, enabling them to become a ‘Smart Business’ and one that delivers their business strategy achieves operational excellence and embraces IT development.
One of the most important elements to consider for businesses looking to carry out a digital transformation is the emergence of a new IT framework that replaces the traditional ERP systems, known as Shadow IT. Referred to as Enterprise Application Platforms (EAP), these platforms run in the cloud and configure business applications without the need for coding, whilst ensuring that all applications are secure, scalable and stable.
With this revolutionary platform in place, businesses can focus their attention on the 10 steps required to achieve a digital transformation to becoming a smart business.
By completing each of these key steps, businesses can expect to see an impact on a range of areas within their organisation, including:
For businesses in the hospitality industry looking to start their journey towards digital transformation, these steps provide an introduction to what is required. At Heyward Hospitality Solutions we are here to help you understand the process and guide you through each step. We are experts in Softools, the world’s most advanced zero-code EAP that will enable your business to embrace the newest technologies across a broad range of smart apps to suit your business requirements.